Usability House is a purpose-built research facility in Minneapolis designed for human factors and voice of customer studies. Rent by the day, bring your team, and run your study with everything already in place.
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Two independent usability labs, each with one-way observation mirrors and full A/V. Run two studies simultaneously or use one lab as an extended prep area.
A shared observation room sits between both labs, giving your team a single command center to monitor both rooms simultaneously.
Built-in recording infrastructure so you don't need to bring cameras, cables, or your own setup. Everything is ready when you arrive.
A member of our team is on-site throughout your study to handle logistics so you can focus on the research.
Our most common use case. The facility is designed around IEC 62366-1 and FDA human factors guidance. Whether you're running early formative studies or a final summative validation, the space meets the requirements your regulatory submission will depend on.
The observation suite and flexible layouts make the space equally effective for qualitative research that doesn't require a formal HFE protocol — market research, concept testing, advisory boards, and clinician interviews.
Full access to both labs and the observation suite. On-site staff support included. Standard 8-hour study day.
Includes extended hours, additional A/V configuration, or multi-site remote observation setup. Contact us for details.
Running a multi-day or multi-wave study? We offer discounts for recurring bookings. Get in touch to discuss your schedule.
Two labs, observation suite, A/V, on-site support
Clinical and HCP recruitment to your screener
On-site hospital access, contextual inquiry
Tell us what you're working on and we'll get back to you within 24 hours.
1619 Hennepin Avenue
Minneapolis, MN 55403